Routestripe
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API reference
MainKnowledge BaseSupport Centre
API reference
  1. Tracking
  • Support Centre
  • Tracking
    • How to Track Routes
  • RouteStripe Planning
    • How to Create Plan
    • How to Optimize Plan
  • Company
  1. Tracking

How to Track Routes

1. Route Details Page#

After your operator provides you with a link to Route Details page, you can access key information about your trip:
1.
Return to the previous page.
2.
Interactive map displaying your route and locations.
3.
List of all planned visits.
4.
START ROUTE button (if the route hasn’t started yet).
📌
If the route is upcoming, press START ROUTE and confirm to begin tracking.

2. Tracking While On Route#

Once a route is in progress, the Tracking page provides real-time updates and essential controls:
1.
Plan Information – Displays details such as date, number of visits, estimated distance, and expected duration.
2.
Visit-Specific Details – Shows visit order, estimated time of arrival (ETA), and remaining distance.
3.
Call the Recipient – If a phone number is available, tap to call.
4.
Navigation via Google Maps – Open directions instantly.
5.
Mark as Failed – Update the status if the visit cannot be completed.
6.
Mark as Done – Mark the visit as completed when finished.
7.
Switch to Previous Visit – Navigate back to the previous stop.
8.
View Detailed Visit Information – Expand for more details.
9.
Switch to Next Visit – Move to the next scheduled stop.
You can also switch between locations by clicking the visits on the map.

3. Viewing More Details#

For additional visit-specific information, select More Info to see:
1.
Visit type
2.
Address & geolocation
3.
Recipient details
4.
Operational notes
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